Effective Date: May 8, 2025

Creative Lines Real Estate (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (https://creativelines.ae) and engage with our services.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Inquire about properties or services
• Register for newsletters or updates
• Fill out contact forms* or request information
• Communicate with us via email, phone, or our website

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, WhatsApp contact
• Property Preferences: Desired property type, location, budget, and other preferences
• Communication Records: Correspondence with our team
• Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited

 2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Provide you with updates about our services and properties
• Enhance your experience on our website
• Send you marketing materials or promotional offers (if you have opted in to receive them)
• Comply with legal requirements and resolve disputes
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3. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and analyze website traffic. You can control cookies through your browser settings, but please note that some website features may not work properly if cookies are disabled.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following cases:

• Service Providers:Third-party companies that assist us in delivering our services
• Legal Authorities: When required by law, regulations, or legal processes
• Business Transfers: In connection with a business transaction, such as a merger or acquisition

5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

 6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Rectify: Correct any inaccuracies in your personal information
• Erase: Request the deletion of your personal information
• Object: Object to the processing of your personal information
• Withdraw Consent: Withdraw any consent you have previously given To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

 8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page, and the revised policy will be effective immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@creativelines.ae

Phone: +971 4 297 2665

Address: 14 Floor, Saheel 2 Tower, Al Nahda 1 – Dubai, UAE.

Thank you for trusting Creative Lines Real Estate. Your privacy matters to us.